Helping You Recruit Better Drivers

The Central driver database

The Driver Information Bureau is designed as an online platform, whereby transporters can access a database when recruiting a driver by inserting an ID number and assessing the driver reference, previous driving history from various on board computer companies.

As we build the critical mass for this product to be efficient for the unemployed driver and the transporter, we work with key products and companies that can assist your business too.

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What is the Driver Information Bureau?

The Driver Information Bureau is a unique member based service that is privately owned and supported by FESARTA. Its aim is to play a role at improving safety, wellness and efficiency on our roads in the Southern and Eastern African transport industry.

The Driver Information Bureau strives to provide the best possible information in order for the correct decision to be made. This will be achieved by providing all the pieces of the puzzle in order to see the whole picture before making that important decision.

In addition the Driver Information Bureau is also designed as an online platform, whereby transporters can access a database when recruiting a driver by inserting an ID number and assessing the driver reference, previous driving history from on board computer companies.

As we build the critical mass for this product to be efficient for the unemployed driver and the transporter, we work with key products and companies that can assist your business.

Why is a Driver Information Bureau Needed?

The challenges facing the transport industry and the high accidents rates have never been greater. The need for a focused Driver Training and skills upgrade and behavioural measurement is of paramount importance for both driver and transporter alike.

Many good experienced drivers are among the thousands that are unemployed. The Driver Information Bureau unites the drivers and transporters on one user friendly website.

What does poor recruiting cost you?

Unsuited work or mismatching skill and aptitude to the job costs an estimated R 500 000 per annum per driver. Replacing a driver costs a year’s salary on average. How do we calculate these costs?

The Driver Information Bureau recently conducted research with a number of reputable South African companies to determine how much good and bad drivers are actually costing them.

The measurements shown below were applied to each of the drivers in the study:
 

Description Best 30% Good Drivers Bad Drivers Worst 30%
Age 48.00 47.44 48.65 47.30
Tenure in months 54.80 71.81 47.41 29.70
Production Each driver was evaluated on a scale of 1 to 4
Fuel consumption Each driver was evaluated on a scale of 1 to 4
 
 
Written warning per year 1.58 1.34 6.11 7.69
Final written warning per year 1.80 1.75 1.42 1.50
Minor accidents per year 0.32 0.31 1.21 1.76
Medium accidents per year 0.44 0.86 1.65 1.99
Serious accidents per year 0.00 0.01 0.12 0.14
Minor damages per year 0.30 0.22 0.26 0.40
Medium damages per year 0.01 0.05 0.30 0.16
Serious damages per year 0.00 0.00 0.06 0.04
Total damages per year 0.32 0.26 0.62 0.60
Customer complaints per year 0.04 0.05 0.04 0.05
Public complaints per year 0.00 0.01 0.03 0.04

Table 1: Result of trial
 
The study looked at all aspects pertaining to drivers and a cost was allocated to each aspect.

 

Description Good Performers Bad Performers
Minor accident R 838 R 3 259
Medium accident R 6 475 R 12 346
Serious accident R 10 000 R 65 882
Minor damage R 546 R 662
Medium damage R 327 R 2 137
Serious damage R 0 R 570
Customer complaints R 121 R 108
Public complaints R 36 R 66
Operator complaints R 696 R 981
Total cost to the company R 122 656 R 373 349

Table 2: Driver Cost Comparison

An interview was also conducted with a further 18 transporters who estimated the costs of rehiring a driver as follows:

Cost of losing a Driver Year One

 

Lost production: R 40 000
Hiring costs: R 5 000
Driver trainer evaluation: R 2 000
Retraining: R 35 000
 Total: R 82 000

Table 3: Cost of losing a driver year 1
 

The Cost difference between a good performing and poor performing driver was calculated at R400 000 per annum.

One is likely to eventually fire the performing driver and incur another R100 000 locating and hiring a replacement driver. Rule of thumb, the cost of a poor performing driver is therefore in the region of R500 000.

The cost to the Driver financially and emotionally should also not be discounted.

 

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Improve Your Driver Selection

With the difference between a good and bad driver estimated at around R500 000 per annum, most transport companies and brokers who employ people have some sort of recruiting system in place.

As the Driver Information Bureau creates a Central Driver Database of driver information, it should be understood that this will take a little time, perhaps 12 to 18 months before these are made available on the website.

Envisaged data sets include:
 

 

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